Founded in 2015 with the mission to creating true customer benefit by providing excellent services and innovative technologies for clients in the APAC region, Contactonics represents some of the most advanced and innovative BPO solutions in the world.
Contactonics is a provider of Contact Center and BPO Services. Through our Coalition of Service providers Contactonics also offers Software Sales, Channel Sales Management of state of the art software for end to end Omni channel Contact Centers, Logistics and Queuing solutions, Data Management and Archival, Carrier Grade Telephony, Gamification, and Attrition prediction and prevention solutions.
Contactonics provides consulting services using the SPOT Performance Maturity Model, which was developed by the designer of the initial COPC Standard, Alton Martin. SPOT (Single Points of Truth) is a graduated Management System which is applied to a company at any time/level of its journey to insure optimal performance
Contact us to learn about utilising the most up to date, Customer Experience centred, cost saving solutions for your organization.
Ronnie Jones – Co-Founder and Non Executive Director
Peter Gossler – Co-Founder and Managing Director